The AGCO, which regulates online sports betting and internet casino play in the province, also alleged PointsBet failed to enforce a 24-hour “cooling-off period” when the player cancelled their per-day deposit limit. Among other things, the AGCO claims PB failed to appropriately intervene and assist a player who lost more… /IwHVJVTIIY Ontario's online sports betting/iGaming regulator has issued a $150,000 fine to PointsBet for allegedly failing to meet the province's responsible gambling requirements. Despite this, no interventions were provided by the gaming site operator during that period.” “The player was flagged as potentially high-risk by the operator’s systems on multiple occasions, including due to incurring significant losses and making repeated withdrawal cancellations. “In this case, a player lost over $500,000 in under three months,” the regulator said.
PointsBet’s Canadian arm allegedly failed to “appropriately intervene and provide assistance” to a player who was potentially harming themselves with their gambling, the Alcohol and Gaming Commission of Ontario (AGCO) charged Thursday in a press release. The regulator of online sports betting and casino gambling in Canada’s most populous province has hit PointsBet with a $150,000 fine over accusations of responsible gambling mistakes.
